PRIVACY POLICY
At Crosskeys Coaches we are committed to protecting your privacy, this means we only use the information we collect about you in order to process your holiday quickly and efficiently and to tell you about our services. We are committed to protecting your privacy and keeping all personal details confidential.
What we collect and why.
When you book with Crosskeys Coaches we need to know your name and mailing address and credit or debit card number and expiry date, and if possible your e-mail address and telephone number. If you make an enquiry or join our mailing list we collect your name and mailing address, company name and position if applicable, telephone number, facsimile number and e-mail address. We use this to advise you of information concerning your booking, enquiry or to advise you of new services and promotions that think will be of interest to you. We may use aspects of information about you to assist with our marketing and promotional developments in order to improve and extend our product range, enhancing the quality and service we provide to our customers. Our aim is to provide you with the highest standard of service and increase our customers choices where ever possible.
Who else do we give your details to?
We will never wilfully disclose personal information about you to any third party without receiving your permission. We may have to pass on certain details to a company or organisation in order that your booking can be provided. For example, the tour operator, the airline, hotel or credit card company. When you make a booking this means you consent to our passing on such details. We may be required to provide information by law as permitted by the Data Protection Act or by a legal authority recognised by the European Union.
"Cookies" - What are they? How do we use them?
Many websites use "cookies" to help to improve the service provided on the website. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We use "cookies" only to gather statistics - such as, how long our users browse on each section of our website. This information enables us to better design areas of our website. Other than this, we do not store information in the cookie and use it for any other purpose, or pass on personal data to any other parties.
Your consent.
By using our website, you are consenting to the collection and use of the information by Crosskeys Coaches. Should we change our privacy policy we will show them on this page, keeping you up to date with how we collect the information and how we use it.
If you have any comments or queries about our privacy policy, please send an e-mail t- mailtprivacypolicy@crosskeys.uk.com or in writing to our postal address:
Crosskeys Coaches
Crosskeys Business Park,
Caesars Way,
Folkestone,
Kent CT19 4AL